What We Do

FootballCity.com.au is an football (A.K.A soccer) dedicated online retailer that brings you the latest (and we really mean the latest) in all you need for your kit bag including the latest soccer boots, team wear, official supporter's merchandise, training and more all from the most popular and best brands around like Adidas, Nike and Puma

We were created with you in mind. We know that soccer is a relatively new upcoming sport in Australia and therefore sport stockists usually stock plain, boring soccer equipment that everyone wears. Football City stocks exclusive popular styles, models and colours that you can't find anywhere else in Australia, meaning that you're going to have the coolest, stand out, unique and professional gear when you're training or playing directly sourced from the United States and England.

We know how vital it is to have top support when transacting online, especially in the soccer market as you know it's important to receive help from people in the know in both pre sales and after sales care. When you're dealing with us you know it's from experts, someone you can relate with. Real life football enthusiasts who play themselves and banter on about their favorite teams (there often is a quite heated football debate in the office ).

Easy Ways to Pay

We make purchasing gear easy, fast, secure and simple and all of it can be done online, if you wish. We provide two easy payment options:
Paypal/Credit Card (Visa/MasterCard)

Internet Banking & Offline Bank Deposit - Your bank account to ours, simple enough. Bank details are provided as you checkout.

100% Safe

FootballCity have made sure that you have one of the safest and seamless online shopping experiences around, and how?
We can't see your passwords - our user administration system does in no circumstance allow it.

We can't see your credit card details - That information is held with really, really well known and hacker proof secure third parties (i.e. Paypal or your bank).

We are secure (to the max) for your transactions - We use the highest available level of encryption to secure your checkout process making it extremely safe from hackers and other intruders.

Postage

Order Value ($)	Cost ($)
0 - 80	23.50
81 - 150	15.50
150 - 350	11.50
351 - 500	18.50
501 - 750	29.50
751 - 1000	39.50
1001 - 1500	44.50
1501 - 2000	58.00
2000 +	This e-mail address is being protected from spambots. You need JavaScript enabled to view it

 

Where do you ship? To your door and to any address in the world*

How long until it leaves the warehouse? Usually sometime within 48 Hours.

Arrives to my door? Usually sometime within 7 - 10 working days. Note that your order is subject to unforseeable delays.

How about online tracking/proof of shipment? It depends but 70% of orders have it.

What if it the order lost? No worries. We will immediately re-ship an replacement.

Easy Returns

We have a no hassle - no worries return policy meaning that if the item you receive is not right, whatever the reason, contact us within 21 days, we'll give you details on how to return it and we will promptly refund your money or exchange it for something else. But there's a few conditions you should be aware of:

- You the customer has to pay for the postage.

- Everything must be returned in original condition

- Almost all items that have been worn outside (especially shoes) will show signs of wear and will no longer be in original condition, thus it is important to try everything on indoors or we cannot accept or process your return.

Simple

Contact Us

We suggest you look at our regulary updated frequently asked questions database first before asking us a question.

If you can't find what your looking for then all enquiries, comments, suggestions should go to:

This e-mail address is being protected from spambots. You need JavaScript enabled to view it

you'll receive a reply within 12 hours.

Share

We are a very social group. Find us at these places where you will receive exclusive offers, deals and updates!